Frequently Asked Questions

Purchase or sell securities only through authorized stockbrokers duly registered with Stock Exchanges. Ensure that you receive a Contract Note for all transactions. The broker's stamp with the SEBI registration/Code number should be affixed on the reverse of the transfer deed(s). For securities held in electronic form, please contact your depository participant.

Addition of the name of a joint holder, even a family member, is considered a "Transfer" and attracts stamp duty. A regular transfer deed would be required to be executed. Blank transfer deeds would be available with your local stockbroker / stock exchange. (Please refer question no.2 for stamp duty payable.)

For securities held in electronic form, please contact your depository participant.

Yes. For securities held in physical form, you may nominate a person by completing Form 2B and registering the same with Bigshare Services Pvt. Ltd..

For securities held in electronic form, please contact your depository participant.

Important points to note

Always include your complete address along with pin code while filling in the transfer deed / opening an account with a depository participant.

Keep photocopies of certificates, transfer deeds and other documents sent by post to Bigshare Services Pvt. Ltd. In case of a loss in transit, they come handy.

A transfer deed for shares is valid for only one year from the date of presentation or the last book closure of the company, whichever is later.For debentures the transfer deed is valid for an indefinite period.

For Shares, stamp duty @ 0.25% of the market value or the consideration amount (whichever is higher) should be affixed on the transfer deed. The rate per share can be picked up from any newspaper. The date for which the rate is picked up must be the same as the execution date mentioned on the transfer deed. Special note: With effect from 1.7.02, for transactions in physical form, the Government of Maharashtra has banned the sale and use of share transfer stamps. The Government has started putting their stamp by using franking machine at the Stamp Office. For transactions executed in Maharashtra, instead of affixing share transfer Stamps, stamp duty @ 0.25% of the market value or the consideration amount (whichever is higher) should be franked on the transfer deed.In Mumbai, deeds may be franked at Bank of India, Stock Exchange Building, 1st Floor, Mumbai 400001. Electronic transactions do not attract any stamp duty, however each Depository Participant may levy a transaction charge. The rate should be confirmed with your depository participant beforehand.

Please submit an attested copy of the death certificate of the deceased holder along with the relevant certificates and the prescribed transmission form available with Bigshare Services Pvt. Ltd.,(can also be downloaded from Bigshare Services Pvt. Ltd. website www.bigshareonline.com) duly completed and signed by the survivors, as per the specimen signatures registered with Bigshare Services Pvt. Ltd.) so that the name of the deceased can be deleted from the Company's records as well as from the certificates.

Attestation on the death certificate should be done by a Notary Public/Bank Manager under his official seal stating full name, address, and registration no. (in case of notary public) and full name, designation with name and address of bank (in case of bank manager).

For securities held in electronic form, please contact your depository participant.

Yes, but the transaction would be treated like a normal transfer and would attract stamp duty. An attested copy of the death certificate of the deceased holder along with the relevant certificates and duly completed transfer deed should be submitted to Bigshare Services Pvt. Ltd. (Please refer to the second question under the header 'On Transfers ' for stamp duty payable.)

Attestation on the death certificate should be done by a Notary Public/Bank Manager under his official seal, stating full name, address and registration no. (in case of notary public) and full name , designation with name and address of bank (in case of bank manager).

For securities held in electronic form, please contact your depository participant.

Please submit the certificates along with the attested copy of the Succession Certificate or Probate of Will or Letter of Administration obtained in respect of the sole holding. You are also required to forward the prescribed transmission form available with Bigshare Services Pvt. Ltd.(can also be downloaded from Bigshare Services Pvt. Ltd. website www.bigshareonline.com) duly completed and signed by the legal heir(s)/executor(s) whose signature(s) should be verified by his/their bank manager under his official seal stating his full name, designation with name and address of the bank. Attestation on the legal document should be done by a Notary Public under his official seal stating full name, address and registration no.

In case you do not have any such form of Legal Representation, please write to Bigshare Services Pvt. Ltd. for further advice. Dependent upon the type and size of holding, certain documentation may be required for transmission of securities in favor of the legal heirs.

For securities held in electronic form, please contact your depository participant.

As per the recent Finance Bill, tax will be deducted at source at the prescribed rates, if the amount due to you exceeds Rs. 2500 (the current threshold limit). In case you are not a tax-payer/not liable for deduction of tax at source, please furnish a declaration in Form 15G for dividend, Form 15H for claiming tax exemption from interest paid on debentures/ Fixed deposits, Form 15 for Non-Residents and for Corporate, tax exemption certificate issued by Income tax authorities.

Note: Kindly send the forms duly completed by the 1st of April every year to avoid missing out on the book closure/record dates due to oversight. Forms 15H/ 15G are valid for only one financial year and fresh declaration has to be submitted every year.

Please write, giving:

Details of the TDC that you require.
Name of the Company in which you hold the securities.
Your full name and address.
Your folio number, which will be available from the share/debenture certificate(s) or dividend/interest warrant(s) Payment date(s) and financial year

For any queries not covered herein, please refer to Bigshare Services Pvt. Ltd. for clarifications, quoting your Reference Folio No.

Advantages: Ensure receipt of your dividend/interest amount in any designated bank account on the payment date, thus maximizing interest. Ensures receipt of payments even if the change in your address has not been notified to Bigshare Services Pvt. Ltd. Minimizes risk of misappropriation. Precludes the need for you to pay the payment cheque into a bank account.

The following ways to receive the corporate benefits i.e dividend / interest are listed below:
The warrant can be mailed to your address as recorded with us or to the address as downloaded to Bigshare Services Pvt. Ltd. by your Depository Participant.
The warrant can be posted directly to your bankers if a mandate instruction is registered with us, for physical holding only.
The net amount due to you can be credited electronically to your bank account based on the ECS instructions submitted to Bigshare Services Pvt. Ltd. for physical holdings, and downloaded to Bigshare Services Pvt. Ltd. by your Depository Participant for electronic holdings.
Please ensure that the bank account details provided is correct and complete avoid delay in credit.

For securities held in physical form, please send us a covering letter specifying your folio number, banker's name, address, account type and account number. The dividend/Interest amounts payable to you can be sent directly to your bank under intimation to you. In case you desire the warrant to be mailed to your registered address after incorporating the bank account details on the warrant, you may specify this requirement. In your request letter to be lodged with Bigshare Services Pvt. Ltd.

The salient features are:

Instant credit - This Facility provides instant credit of dividend/interest amount to your bank account electronically at no extra cost. ECS also eliminates the delay in postal transit and fraudulent encashment of warrants.
Optional Scheme - This scheme is optional Coverage - ECS is presently available in major cities / centres like Ahmedabad, Bangalore, Calcutta, Chennai, Delhi, Hyderabad, Mumbai, Pune. RBI has been extending this facility to various centres from time to time. The scheme is at present available only for payments upto a maximum amount of Rs. 5,00,000/-.
Procedure for credit - Under this facility the amount of dividend / interest payable to you would be directly credited to your bank account. Your bank branch will credit your account and indicate the credit entry as 'ECS' transaction in your passbook/ statement of account.

In case ECS facility is not made available to you by the Company / their Bankers at a particular centre or the amount payable to you exceeds Rs. 5,00,000, the dividend / interest amount due to you would be remitted by means of a dividend / interest warrant which would be posted to your address with the particulars of the bank/branch and account number furnished by you duly incorporated on it.

To avail of ECS facility (i.e direct electronic credit to your bank account), please write to Bigshare Services Pvt. Ltd. specifying the following details:

Your Folio Number
Name and address of the bank branch
Account type and account Number.
The 9 Digit code number of the bank and branch as appearing on the MICR cheque issued by the bank

This is applicable only for securities held in physical form. For securities held in electronic form, please contact your Depository Participant.

You may open an account with a Depository Participant (DP) of your choice. As an investor you will interact with National Securities Depository Limited (NSDL) or Central Depository Services Ltd. (CDSL) through your Depository Participant) Your DP will allot you an account number which will serve as a reference for all your future dealings with them. It may be advisable to be aware of the rates that will be charged to you by your DP for various activities.

Your DP will update your account after each transaction, and would periodically furnish you with a statement of holding. You may verify this with your DP at the time of opening your electronic account.

To dematerialize your holding, you should first have an account with a DP of your choice. You may then hand-over to your DP, the certificates along with the 'Dematerialisation Request Form' (DRF). Only the securities registered in your name can be submitted for dematerialization. Your DP will then send the DRF and the certificates to Bigshare Services Pvt. Ltd. and an electronic request will also be sent through the NSDL/CDSL network reconfirming the same. Bigshare Services Pvt. Ltd. will verify the documents and if found in order, the dematerialization request will be confirmed to NSDL/CDSL who will in turn inform your DP. In the books of the Company, your folio with Bigshare Services Pvt. Ltd. will be debited and the account of NSDL/CDSL will be credited in respect of such dematerialized securities. NSDL/CDSL in their electronic records will credit the account of your DP. Your DP will then credit your account with the number of securities that have been dematerialized and the securities will thereafter be held in electronic form. This process would take approximately 15-20 days.

Yes, all the corporate benefits such as dividend, interest, bonus shares, rights shares will be issued by Bigshare Services Pvt. Ltd. to the beneficial owners i.e. the accountholders who hold the securities in electronic form. The dividend/interest amounts as and when declared/paid will be sent to you/your bankers directly. The entitlement of rights and bonus shares/debentures wherever applicable, will be credited to the beneficiaries account as per the investors' option and the terms of the issue.

You may buy and sell securities in electronic form through the depository by coordinating with your broker and your DP. Such transactions would be simpler and faster. Payments for such transactions would be made in the same way as is done for physical certificates. Securities purchased in electronic form are credited to your account on the very next day of payout with no formalities of filling transfer deeds or applying to the Company for registration. All such transactions are exempt from stamp duty and accordingly no share transfer stamps are required to be affixed.

Such transactions are not routed through the Company and the debit/credit takes place directly in the Depository System. However, corporate benefits would be paid to the person holding such securities on the Record date/ Book closure date as applicable.

As per the existing guidelines, an investor can choose to reconvert his electronic holding into physical form at any time through his DP. On receipt of the rematerialisation request along with the 'Remat Request Form' (RRF) the Company will issue fresh certificates.